LavaCon 2017
October 30, 2017Presentation Links
Access the full presentation deck or find some highlighted references below.
- Harvard Business Review – Kick-Ass Customer Service
- Aspect Software – Making It Through the Millennial Customer Service Maze
- The Next Web – Do you really know your B2B customer’s path to purchase?
Effective Content In Action
Tools, methods, and references to operationalize how you create effective content.
