Portfolio

Experience Summary

Technical Writing & Editing

Knowledgebase Content | Tutorials | Whitepapers | RFPs & Proposals | Functional Requirements | Release Notes | User Guides | User Interface Copy | B2B | B2C | Software | Hardware | Telecomunications

Knowledge Management

Content strategy | Online Self-Service | Knowledge Centered Service (KCS) | Style Guides | Terminology Management | User Experience | Persona Analysis

Highlights