user-focused content experience
It’s a great time to be a content professional. With changes in consumer behavior and...
Knowledge-Centered Service (KCS®), formerly called Knowledge Centered Support, is a methodology to integrate knowledge creation...
I landed my last 2 jobs via LinkedIn without even trying. Spoiler Alert: When I...
This guy gets it: About Fuller | The Buckminster Fuller Institute
The Technical Communication Summit is the annual conference for STC. The #STC17 Summit was May...
Google featured snippets create a tricky paradox (brought to my attention via The Hustle) … The...
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