Leadership advice: Identify gaps or needs that you can help solve for and keep your focus there, rather than wasting energy on things you cannot control.
The Upside of Opposite Day
Lately, I’ve observed a trend of realizing the value in sometimes trying the opposite of original instincts.
You’re Welcome for Asking
The delight when I discover a miscommunicated detail or unexpected dependency is like a treasure hunt, and asking the right question to the right person is the only way to get the next clue!
Evolution of Tech Docs via Increment Magazine
Documentation is evolving in significant ways, including that it becomes relevant far sooner in the customer journey. I enjoyed sharing my perspective for a piece in the Increment Magazine Documentation issue.
STC Summit 2018
I attended the annual STC Summit to represent as President of the STC San Diego Chapter and to present about Future-Proof Writing – an extension of my Effective Content Framework tailored for the conference theme.
Communicate the Future at #STC18 and Beyond
The #STC18 theme, Communicate the Future, was all about looking forward—strategically. What does this mean in practice?