It’s a great time to be a content professional. With changes in consumer behavior and advances in technology, content has a more important role than ever.
Google’s AI is learning to favor content that most effectively fulfills the searcher’s intent. It’s more important than ever to be the right answer to the queries you seek to rank for and to be the content you wish you found.
I love that my career has focused on technical support content and online self-service because being good at my job helps my company and customers at the same time – that’s still true with my new focus.
In Technical Writing, there is arguably a best way to present technical content to users. Incorporate content analytics to achieve the most effective content.
The Technical Communication Summit is the annual conference for STC. The #STC17 Summit was May 7-10, 2017 at the Gaylord Resort at National Harbor in Washington, DC. Highlights The 2017 theme was ‘Gain the Edge to Get Results’ and spanned more than 75 different sessions during the conference. The San Diego Chapter won Most Improved…
Knowing how to identify and purchase the right software successfully is not something you should have to learn through trial and error. Whether you’re seeking an on-premises, hosted, or SaaS product, these 10 questions can apply to almost any software RFP.